Policies

Shipping
All orders are processed and shipped within 48-72 hours excluding weekends and holidays. We are not responsible for lost or stolen packages on purchases made without insurance and/or signature confirmation.
Domestic orders (USA) are shipped via USPS.
International shipping (delivery duty unpaid—buyers are responsible for payment of any taxes or import duties) is available upon request. Please reach out to contact@sonomama-sonomama.com for details.

Returns
All sales are final. Unless noted, all of our products are pre-owned, vintage items. While we make every effort to describe each item accurately, please do not hesitate to reach out with any questions at contact@sonomama-sonomama.com before purchasing. 
In case of any damage or incorrect items, please contact us as soon as possible so we can best assist. If returns are approved, products must be sent back and received in its original, unused condition within 14 days of approval.

Condition chart
New: unworn items, some may come with original tags
Excellent: no signs of wear or flaws 
Great: item has minor imperfections and standard vintage wear such as pinholes, light staining, fading, and pilling, but are unnoticeable when worn. 
Very good: imperfections are more noticeable or an item might have been mended, but does not detract from the overall presentation and wearability of the item
Good: item has noticeable imperfections and wear; could benefit from professional services